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CasaClean Handheld Steamers Recalled After 13 Burn Injuries Reported
Call the Law Offices of Jason Turchin at (800) 337-7755 for a free consultation if a CasaClean Handheld Steamer burned you or a loved one. Our firm has experience with product liability claims and may be able to help you pursue compensation for your injuries and related damages.
Deale International Recalls Over 23,000 CasaClean Handheld Steamers Due to Burn Hazard
On July 17, 2025, Deale International LLC announced a recall of about 23,000 CasaClean Handheld Steamers following serious safety concerns. According to the U.S. Consumer Product Safety Commission (CPSC), the steamers may leak scalding water or hot steam, posing a significant burn risk to users.
The recall comes after 26 reports of malfunctioning steamers, with 13 confirmed burn injuries. The company urges consumers to stop using the product immediately and follow the refund process outlined below.
What Products Are Affected?
Recalled Product Details:
- Product Name: CasaClean Handheld Steamer
- Model Number: DF-958 (found on the product sticker on the bottom of the unit)
- Colors: White/Grey and Blue/Grey
- Features: Water tank, cap, valve assembly, hose with clamp, and exit nozzle
- Logo: “CasaClean” in silver on the right side of the machine
- Retail Price: Around $40
These handheld steamers were sold exclusively through HSN from November 2024 to April 2025.
Why Are These Steamers Dangerous?
Risk of Steam Leaks and Boiling Water Ejection
The company promotes the steamers as tools for cleaning grease, dirt, and limescale throughout the home. However, due to a defect in the unit’s construction or pressure control, the steamer can leak boiling water or release scalding steam while in use—putting users at risk of first- and second-degree burns.
This is especially dangerous for consumers using the device near their face, hands, or while cleaning tight spaces. In some reported cases, the steam or water was forcefully ejected, leaving users with painful burns.
Reported Injuries
Deale International has received:
- 26 incident reports of steamers leaking
- 13 injury reports, including burns from hot steam and water
While no hospitalizations have been publicly confirmed, even mild burns can lead to long-term scarring, nerve damage, or the need for follow-up medical care.
What Should Consumers Do?
Stop Using the Product Immediately
Consumers should discontinue use of the CasaClean steamer and follow the company’s destruction and refund instructions.
How to Receive a Refund:
- Unplug the steamer and safely cut the power cord near the base of the unit
- Take a photo of the cut cord and keep the unit safely stored away
- Visit www.thedeale.com/pages/casaclean-safety-recall
- Complete the Recall Request form and upload the photo and your contact information
Product Liability: Know Your Rights
When Safe Products Become Dangerous
Companies have a legal responsibility to ensure their products are safe for consumer use. If a product fails and causes harm due to design flaws, manufacturing defects, or insufficient warnings, the injured party may be able to file a product liability claim.
In this case, users of the CasaClean steamer who were burned or injured may be entitled to compensation—even if they followed the manufacturer’s instructions.
What Compensation Could Be Available?
If you or a loved one suffered burns from a defective CasaClean steamer, you may be able to recover damages for:
- Medical expenses – ER visits, burn treatment, follow-up care
- Pain and suffering – Physical pain, emotional trauma, scarring
- Lost wages – If the injury required time off from work
- Out-of-pocket expenses – Prescriptions, medical supplies, etc.
- Long-term care – In cases of lasting scarring or disability
Each product injury case is unique, and the value depends on the severity of injury and the impact on your life.
Why Call the Law Offices of Jason Turchin?
We’ve handled a wide range of product liability cases involving burns, defective electronics, and unsafe household products. If you were injured by a defective steamer, we can:
- Help you understand your rights
- Investigate the product defect
- Collect medical evidence to support your claim
- Negotiate a settlement or pursue litigation on your behalf
We offer free consultations and you pay no legal fees unless we recover compensation for you.
FAQs About the CasaClean Steamer Recall
What model of steamer is being recalled?
Only the CasaClean DF-958 handheld steamers in White/Grey or Blue/Grey are included in this recall.
How do I check my model number?
Look for a large black bar on the product rating sticker located on the bottom of the machine.
What injuries have been reported?
There have been 13 reported burn injuries due to hot water or steam leaks from the steamer.
Can I return the steamer to HSN?
No. Deale International processes all refunds directly through the recall website. The process requires proof of destruction (cut cord photo) and a completed form.
Do I need my receipt?
You don’t need a receipt to participate in the recall or get a refund.
Can I sue if I was burned?
Yes. If the defective steamer burned or injured you, you may have a valid product liability claim. Contact the Law Offices of Jason Turchin to discuss your options.
If a CasaClean handheld steamer burned or injured you, don’t wait. Call the Law Offices of Jason Turchin at (800) 337-7755 or visit www.jasonturchin.com for a free legal consultation. Let us help you pursue justice and fair compensation.